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Shipping & Returns

Shipping

Welcome to our shipping info page, at Brass N Stuff we will try to provide you the cheapest freight options for your orders.

The Bairnsdale store is always an option to pick up your goods from and you can enquire as to whether we can provide you free delivery to some surrounding areas.

Where possible we use Australia Post as our preferred carrier, Australia Post can only handle packages up to 20 kilos and are unable to handle flammable or hazardous goods.

We have installed two freight systems on the site:

  • Freight Quote (A system that the customers order value is sent to us and we send back the freight price which the customer inserts into the price box)
  • Best way (Table rate system works on the order dollar value)

Freight Quote users:

  • Anyone who wants a more accurate price on freight can use this system
  • International customers must use this system
  • Customers order value that exceeds $251.00 AUD must use this system
  • Customers who purchase items that can't be posted must use this system

 

For Our Australian Customers we have prepared the following postage rate table :

Dollar Value From Dollar Value up To Freight Cost in AUD
Brass N Stuff Freight Table
     
  $27.00 $9.90
$27.00 $56.00 $12.00
$57.00 $126.00 $20.00
$127.00 $200.00 $26.00
$201.00 $250.00 $30.00

 

Thank you for reading the info, and please note we are always open to suggestions on improving the service.

Returns

In the event you have the need to return any items to us we require you to fill out a return form which we provide for this purpose

Please do not return items without this form : click here to complete a return Authorization Request

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